Technical Assistance

Important Technical Assistance Information

  • For technical assistance, please call the media center at (478) 779-3043 or (478) 779-3075. Students may also submit device issue form in Classlink, message Ms. Cape in Canvas, or email.
  • For district-issued hotspot issues, please call (844) 689-3934 for Sprint devices (eMoto, Galaxy J3, & Coolpad Surf) or (800) 922-0204 for Verizon devices.
  • District Help Desk (478) 765-8659
  • If you are in need of internet access for virtual learning, please complete the following form to be placed on a wait list. Hot spots are for homes that do not have internet service. Remember that we are only issuing one hot spot per household. If you have already been issued a hot spot, you are not eligible to receive another one. Hot Spot Request

  • The Bibb County School District has deployed WiFi equipped school buses around the county. The WiFi will be enabled Monday-Friday from 7:30-4:30. Wifi Bus Locations
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